Clean Energy development firm, JMG, has promoted clean and affordable energy in Nigeria through dedicated customer service.
The firm restated this as it joined organisations worldwide in commemorating Customer Service Week 2025, celebrating the dedicated individuals behind its outstanding customer experience: the Customer Service, After-Sales, and Sales teams.
The event brought together key staff and management in an engaging and inspiring session facilitated by the head of Commercial at CAP Plc, Atoyebi Oyelere. Oyelere led an interactive discussion on the importance of delivering effective customer service. The session was both insightful and enjoyable, allowing the team to learn, laugh, and share personal experiences about serving customers and providing support beyond the point of purchase.
Speaking at the event, Rabi Jamal, JMG’s group general manager, reaffirmed the company’s commitment to service excellence, stating, “Customer service is the heart of our reputation and growth. There is no success without our customers, and it is through our customer service team’s daily commitment and passion that JMG’s vision is made possible.”
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Also reflecting on the essence of the celebration, customer service manager Anthonia Ogunsanya, noted: “Excellence in service goes beyond solving problems; it is about building trust, providing reassurance, and ensuring that our customers feel valued at every stage.”
The event underscored JMG’s unwavering dedication to its customers, highlighting its teams’ vital role in delivering high-quality service across every interaction, and reaffirmed the company’s commitment to excellence in customer service.
